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When you have a claim or suit made against you, and your insurance company does not believe that you have coverage under the policy it may send you a reservation of rights letter. Sometimes they might ask you to sign something called a non-waiver agreement, but it boils down to the same thing, the company wants to retains its arguments and its right to sue you. Not a very nice way to treat you, the customer, and you can just forget those fancy slogans and promises they... Read More
Ever call someone who never calls you back? You start to wonder if they are screening their calls and just don't want to talk to you. Sometimes insurance companies act that way by ignoring you when you have made a claim.
If your insurance company is not responding you have a way to fight back. The Unfair Claims Settlement Practices Model Regulations require that your insurance company respond to your claim in 15 days. The insurance company must accept or deny your... Read More

